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🚨 Critical Issue in Odoo | How to Process a Sales Return Without an Original Invoice?!

One of the real-world challenges facing finance teams and ERP consultants during Odoo implementation:

💬 A customer wants to return a product sold over a year ago — but the original invoice doesn’t exist in the system!

This happens frequently when businesses start using Odoo after working manually or with another system.

📽️ In this video, we explain:

✅ Why Odoo doesn’t allow sales returns without the original invoice

✅ A practical and legally sound workaround

✅ The impact on inventory and reporting

✅ Pro tips for accountants and ERP admins

📌 If you are:

  • A financial accountant
  • An ERP manager
  • Or an Odoo Partner serving clients
    This video is a must-watch 👇

🔗 Watch the video now:


💼 About Us

At ITHorizon Solutions, we deliver high-quality, tailored Odoo ERP implementations that help companies transition smoothly into digital systems.

📩 Facing challenges with setup, customization, or operations in Odoo?

Reach out to us — we’ll be happy to offer a free consultation.


🚨 Critical Issue in Odoo | How to Process a Sales Return Without an Original Invoice?!
Muhammad Fathy Eldeeb July 15, 2025
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