Frequently asked questions.

General Questions

Do you want to start outsourcing your business processes but are your doubts about outsourcing holding you back? Don't let your doubts hold you back. Read these frequently asked questions on outsourcing and start outsourcing today.

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Yes. We use the very best and the latest in software, technology and infrastructure. By outsourcing you can save on investing on expensive software and technology as we use the very best in both. All our office have best-of-breed infrastructure

If security and privacy issues are stopping you from outsourcing, you can go ahead and start outsourcing to IT Horizon Solutions as we ensure security, privacy & confidentiality at every level of the outsourcing process. We employ the very best in security measures to assure our customers that their confidential data will be kept completely secure.

The following is a list of some of the security measures that we adopt at IT Horizon Solutions.

  • We sign a non-disclosure agreement with the client and a non-disclosure bond with our employees at the start of every project
  • We have firewalls/VPN (Virtual Private Network) for inbound and outbound security
  • All our systems do not have external storage devices (Floppy/CD drives/USB ports)
  • All our systems and e-mails are password protected
  • Our cabinets are fire-proof and we use an offsite storage facility to store documents
  • We have 'anti-virus' software implemented at both server and client level
  • Only our bona fide employees are allowed access into our buildings through a badge access system. We also have armed security on a 24x7x365 days basis
  • We have surveillance cameras installed throughout our premises

You will have to fill in details in a given format and fax us a signed copy. Apart from this, you can also send us your work order as an email attachment.

Just fill in our contact form, with the services that you require and details regarding your project and we will contact you shortly to take the outsourcing relationship to the next level.

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